Outbound Call Center
A Predictive Dialer with Advanced Agent Scripting and Real Time Reporting which comes automatically with Call Recording and the ability to have At-Home-Agents.
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Customization & Reports
Solus One's greatest strength is our ability to customize the solution and reporting to your company and industry's needs.
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Inbound Call Center
With advanced features including ACD, IVR, CRM, CTI and call conferencing, the Inbound System also works in a blended mode and has 100% recording, and Toll Free numbers.
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Help Desk & Sales Reps
An advanced ticket system easily transferable between agents will ensure the best service possible from your Help Desk. Also includes a flexible Sales Rep System.
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Chat / Email / SMS
The modern web requires a CRM with the ability to communicate via Chat and Email on the web, as well as SMS with mobile phones worldwide.
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IP PBX Integration
Integrate a feature-rich Canadian Award winning Call Center Solution seamlessly into your IP PBX. Simply point our software to your client's IP address.
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